Report your property damage
Report your property damage
Call us or use our online form below to get help
Our 24/7 property damage helpline:
☎ 0800 179 9003
This line is dedicated to property damage assistance ONLY and is not a general enquiries line
If you have an enquiry, please click here
You can report property damage to us with the form below. Don't worry if there are some boxes you leave blank; just tell us what you can.
About you
First name:
Surname:
Email:
Mobile tel:
Home tel:
Date of birth:
Your address
Line1:
Line 2:
Town:
County:
Post code:
About your property insurance
Your insurer:
Insurance type:
Please select...
Buildings and contents
Buildings only
Contents only
Policy number:
Have you contacted your insurer about the damage?*
Yes/No...
Yes
No
Are you the policyholder?
Please select...
Yes
No
If no, who is the policyholder?
* If you haven't contacted your insurer about the damage yet, please don't. Let us to help you first.
About the damage to your property
When did the damage occur?
Address of the damaged property:
Is the damage to your home or to commercial premises?
Please select...
Home
Commercial premises
What caused the damage?
Please select...
Fire
Flood
Burst pipes
Accidental damage
Impact
Storm
Vandalism
Poor workmanship
Other
Your description of what has happened
Security word:
Please enter the word you can see above: