We'll fix your property damage to the highest standards with minimum disruption to you and your family, and make the process of repairing your property simple and convenient instead of complex and stressful.
How does it work?
1)
Report your property damage on our website or, if it's urgent, call our 24/7 helpline.
2)
Our professional claims handlers will review your claim with you to see how they can best assist you.
3)
Following acceptance of your property claim, a dedicated Loss Assessor will be appointed to manage it.
4)
That Loss Assessor will formulate a repair works plan and appoint the right tradespeople for the job.
5)
All repairs are carried out by vetted contractors and managed by the Loss Assessor.
6)
The Loss Assessor will negotiate the best settlement for you with the property insurer.
7)
Our Assessors will invoice your insurer directly when your repairs are completed and you're happy with the work.
